Frequently Asked Questions (FAQ)

1. What types of products does Vero Vista offer?

We specialize in high-quality aluminum windows and doors, available in a range of designs and configurations to fit both residential and commercial projects.

2. Are your windows and doors custom-made?

Yes, most of our products are made to order to ensure a perfect fit and to meet your specific design and performance requirements.

3. How can I get a quote?

You can request a quote by contacting us directly at [email protected]. Please include your project details and dimensions for the most accurate pricing.

4. Do you offer installation services?

Yes, we offer professional installation services in select areas. Contact us to find out if installation is available for your location.

5. What is the estimated delivery time?

Delivery times vary based on the complexity of the order and your location. Standard lead times are typically between 4 to 8 weeks from the order confirmation date.

6. Do you ship internationally?

Currently, we primarily serve domestic markets. However, international shipping may be possible depending on the order size and destination. Contact us for more information.

7. What warranty do you offer?

Our products come with a [specify number]-year limited warranty covering defects in materials and workmanship under normal use and conditions.

8. Can I cancel or modify my order?

Because our products are custom-made, cancellations or modifications must be made within 48 hours of order confirmation. After that, we may not be able to accommodate changes.

9. How do I maintain my aluminum windows and doors?

Our products are designed for low maintenance. We recommend periodic cleaning with mild soap and water and checking seals and hardware annually for wear or adjustment.

10. Who can I contact for support?

Our customer service team is happy to help. Email us at [email protected] with any questions or support needs.