Terms and Conditions
1. Introduction
Welcome to Vero Vista, your trusted provider of high-quality aluminum windows and doors. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Products and Services
We offer a variety of aluminum windows and doors, each designed and manufactured to meet industry standards. All products are subject to availability, and we reserve the right to discontinue or modify any product or service without prior notice.
3. Orders and Payment
By placing an order through our website or directly with our sales team, you agree to provide accurate and complete information regarding the products you're purchasing. Payment for all products and services is due at the time of purchase, unless otherwise agreed upon. We accept various payment methods, which will be specified at checkout. All transactions are subject to verification and approval.
4. Delivery and Shipping
We strive to process and ship orders in a timely manner. Delivery times are estimated based on product availability, location, and the delivery method chosen at checkout. Any delays caused by unforeseen circumstances will be communicated to you promptly. Shipping charges may apply and will be included in the total cost at checkout.
5. Installation Services
If installation services are included or requested, our team of professionals will install the products at the agreed location. Installation prices may vary based on product type and location. It is the customer's responsibility to ensure the installation site is ready and meets the required specifications for a proper installation.
6. Returns and Cancellations
We offer a return policy for products that are damaged upon delivery or do not meet the specifications ordered. Products must be returned within [specified number of days] from delivery, and the customer is responsible for return shipping costs unless the return is due to our error. Custom or made-to-order products are generally non-refundable unless defective or damaged.
7. Warranty
Our aluminum windows and doors are covered by a [specified period] warranty, ensuring they are free from defects in materials and craftsmanship under normal use. This warranty does not cover damage resulting from misuse, improper installation, or external factors such as weather damage. Warranty claims must be made with proof of purchase.
8. Limitation of Liability
To the extent permitted by law, Vero Vista shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our liability is limited to the purchase price of the product or service in question.
9. Privacy and Data Protection
We value your privacy and are committed to protecting your personal data. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.
10. Modifications to Terms and Conditions
We reserve the right to update or change these Terms and Conditions at any time. Any modifications will be posted on this page, and the revised terms will become effective immediately upon posting. It is your responsibility to review these terms regularly to stay informed of any changes.
11. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/Region]. Any disputes arising from the use of our services shall be resolved in accordance with these laws.
12. Contact Information
If you have any questions or concerns about our Terms and Conditions, please contact us at:
Email: [email protected]